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Service Indicators 2008

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01/01/08 to 31/12/08

Kilkenny County Council

    

Kilkenny Borough Council

    

Kilkenny total to be entered nationally

    

 

CP:  Community Participation (CP1 and CP2) KCC KBC 2008   2007
CP1:  Participation in local Youth Council/Comhairle na n-Óg scheme          
  -  Total number of local schools and youth groups 16   16   16
  -  Number of local schools and youth groups involved in the local Youth Council/Comhairle na n-Og scheme 9   9   9
CP2:  Groups Registered with the Community & Voluntary Forum.          
  -  Number of groups registered with the Community & Voluntary Forum 100   100    
C:  Corporate Issues (C1-C2) KCC KBC 2008   2007
C1:  Working Days lost to Sickness          
  -  Number of working days lost to sickness absence through certified leave  6627   6627   5584.5
  -  Number of working days lost to sickness absence through uncertified leave 843   843   757.5
C2:  Staff Training and Development          
  -  Expenditure on Training and Development as a percentage of total payroll costs     3.88   4.23
E:  Environmental Services (E1- E9) KCC KBC 2008   2007
Water:   (E1- E2)          
E1: Unaccounted For Water          
- Total volume of water supplied (m3/per day) under the water supply schemes that the
local authority is responsible for.  		     32500    
  - Volume of unaccounted for water (m3/per day) under the water supply schemes
that the local authority is responsible for.		     20475    
E2: Drinking Water Analysis          
  - A. Percentage of drinking water analysis results in compliance with statutory requirements
with regard to public schemes.		          
  - B. Percentage of drinking water analysis results in compliance with statutory requirements
with regard to private schemes (where appropriate).		          
Waste Management   (E3 - E6) KCC KBC 2008   2007
E3: Waste Segregation          
 - Total number of households provided with a waste collection service 14796 424 15220   1000
 - Number of households provided with a segregated waste collection service for dry recyclables 14796 424 15220   1000
 - Number of households provided with a segregated waste collection service for organics 0 0 0    
E4: Household Waste Sent for Recycling KCC KBC 2008   2007
 - Total tonnage of household waste collected from kerbside 10243 634 10877    
 - Tonnage of household waste collected from kerbside, which is sent for recycling 3150 246 3396   3511
 - Tonnage of household waste recycled, which arises from waste collected from recycling facilities (i.e. bring
banks, civic amenity sites, transfer stations and other recycling facilities)		 2981 357 3338    
E5: Household Waste Sent for Landfill          
 - Total tonnage of household waste collected  10243 634 10877   15820
 - Tonnage of household waste which is sent to landfill 6926 388 7314    
E6: Recycling Facilities KCC KBC 2008   2007
 - The total number of Bring Sites in the local authority area 34 6 40   40
 - The total number of Civic Amenity Centres in the local authority area 3 0 3   3
 - The number of Bring Sites for recycling glass 34 6 40   40
 - The number of Civic Amenity Centres for recycling glass 3 0 3   3
 - The number of Bring Sites for recycling cans 34 5 39   40
 - The number of Civic Amenity Centres for recycling cans 3 0 3   3
 - The number of Bring Sites for recycling textiles 22 0 22   1
 - The number of Civic Amenity Centres for recycling textiles 1 0 1   1
 - The number of Bring Sites for recycling batteries 75 incl 75   75
 - The number of Civic Amenity Centres for recycling batteries 1 incl 1   1
 - The number of Bring Sites for recycling oils 8 0 8   7
 - The number of Civic Amenity Centres for recycling oils 1 0 1   1
 - The number of Bring Sites for recycling other materials 9 0 9   17
 - The number of Civic Amenity Centres for recycling other materials 3 0 3   3
E7: Litter Prevention and Enforcement KCC KBC 2008   2007
 - Number of full-time litter wardens 2 1 3   3
 - Number of part-time litter wardens 13 0 13   13
 - Number of on-the-spot fines issued 148 89 237   247
 - Number of on-the-spot fines paid 49 23 72    
 - Number of prosecution cases taken because of non-payment of on-the-spot fines 12 8 20   28
 - Number of prosecutions secured in cases taken because of non-payment of on-the-spot fines 3 0 3   11
 - Number of notices issued (under Sections 9,15,16,17 20 of the Litter Pollution Act 1997) 0 2 2    
 - Number of prosecutions taken (all prosecutions under the Litter Acts 1997 to 2003) 30 13 43    
 - Number of prosecutions secured (all prosecutions under the Litter Acts 1997 to 2003) 14 2 16    
E8: Environmental Complaints and Enforcement          
 - A. Total number of cases subject to complaints concerning environmental pollution (relating to waste, litter,
water pollution, noise pollution, air pollution)		 1111 134 1245   1204
 - B. Number of complaints investigated 1111 134 1245   1204
 - C. Number of complaints resolved where no further action was necessary 982 133 1115    
 - D. Number of enforcement procedures taken 129 2 131   138
E9: Percentage of schools participating in environmental campaigns          
 - Total number of primary schools 78 incl 78   78
 - Number of primary schools participating in environmental campaigns 53 incl 53   41
 - Total number of secondary schools 15 incl 15   16
 - Number of secondary schools participating in environmental campaigns 12 incl 12   12
F  Fire Service (F1 - F3) KCC KBC 2008   2007
F1: Fire Service Mobilisation          
  - A. Average time taken, in minutes, to mobilise fire brigades in Full-Time Stations in respect of fire 0 0 0    
  - B. Average time taken, in minutes, to mobilise fire brigades in Part-Time Stations (retained fire service) in respect of fire 5min 23 secs 0 5min 23secs    
  - C. Average time taken, in minutes, to mobilise fire brigades in Full-Time Stations in respect of all opther emergency incidents. 0 0 0    
  - D.  Average time taken, in minutes, to mobilise fire brigades in Part-Time Stations (retained fire service) in respect of all other emergency incidents. 5min 35 secs 0 5min 35secs    
F2: Percentage of Attendances at Scenes          
  - Total Number of incidents in respect of fire 385 0 385   422
  -  Number of cases in respect of fire where first attendance is at the scene within 10 minutes 187 0 187   176
  -  Number of cases in respect of fire in which first attendance is at the scene after 10 minutes but within 20 minutes 155 0 155   190
  -  Number of cases in respect of fire in which first attendance is at the scene after 20 minutes 43 0 43   56
  - Total Number of incidents in respect of all other emergency incidents (i.e. not including fire) 551 0 551    
  -  Number of cases in respect of all other emergency incidents in which first attendance is at the scene within 10 minutes 230 0 230    
  -  Number of cases in respect of all other emergency incidents in which first attendance is at the scene after 10 minutes but within 20 minutes 250 0 250    
  -  Number of cases in respect of all other emergency incidents in which first attendance is at the scene after 20 minutes 71 0 71    
F3: Fire Prevention          
  - A. Total Number of fire safety certificate applications received 190 0 190    
  - B. Total Number of fire safety certificate applications processed (including cases deemed invalid) 187 0 187    
  - C. Total Number of applications deemed invalid 9 0 9    
H:  Housing (H1 - H7) KCC KBC 2008   2007
H1:  Housing Vacancies          
  - The average number of dwellings in local authority stock 1397 555.5 1952.5   1770
  - The average number of dwellings, excluding those subject to major refurbishment projects 1397 526.75 1923.75   1677
  - The average number of dwellings that are empty (excluding those subject to major refurbishment projects) 111.75 28.5 140.25   97
  - The average number of empty dwellings unavailable for letting 71.5 9.75 81.25   71
  - The average number of empty dwellings available for letting 40.25 13.25 53.5   22
H2:  Average Time Taken to Re-let Available Dwellings          
  - The average time taken from the date of vacation of dwelling to the date when all necessary repairs are carried out which are deemed necessary to re-let the dwelling 23.925 88 55.96    
  - The average time taken from the works (above) being completed to the date of the first rent debit 7.765 10 8.88    
H3:  Housing Repairs          
  - The number of repairs completed 755 217 972   753
  - The number of valid repair requests received 1141 342 1483   1042
H4:  Traveller Accommodation          
  - Number of Traveller families accommodated 4 0 4   7
  - Target number of Traveller families to be accommodated in the year, as set out in the local Traveller accommodation programme 10 0 10   13
H5:  Enforcement of standards in private rented sector          
  - Total number of registered tenancies 2419 0 2419    
  - Number of dwelling units inspected 60 0 60    
  - Number of inspections carried out 63 0 63    
H6:  Grants to adapt housing for the needs of people with a disability          
  - A. Average time taken (in weeks) to process applications under the Mobility Aids Grant Scheme, including any necessary inspection(s), from the date of receipt of a valid application to the date of decision on the application. 22.33 0 22.33    
  - B. Average time taken (in weeks) to process applications under Housing Adaption grant for People with a Disability, including any necessary inspection(s), from the date of receipt of a valid application, to the date of decision on the application. 22.15 0 22.15    
H7:  Pre-Tenancy Familiarisation Courses          
  - Total number of new local authority tenants 366 26 392    
  - Number of new local authority tenants who have been offered pre-tenancy familiarisation courses 366 26 392    
L:  Library Services  (L1 - L4) KCC KBC 2008   2007
L1:  Library Public Opening Hours          
  - Average number of opening hours per week for full-time libraries 35.8   35.8   35.5
  - Average number of opening hours per week for part-time libraries (where applicable) 24.1   24.1   25.6
  - Number of full-time libraries that have lunchtime openings 4   4    
  - Number of full-time libraries that have evening openings 4   4    
  - Number of full-time libraries that have Saturday openings 4   4    
L2:  Library Visits          
  - Total number of visits to full-time libraries 137500   137500    
L3:  Library Stock          
  - Annual expenditure on stock 250000   250000    
  - Total number of books issued 306671   306671   295337
  - Total number of other items issued 30895   30895   26638
L4:  Internet Access through Libraries          
  - Total number of Internet sessions provided 24316   24316   31364
M:  Motor Taxation (M1 - M4) KCC KBC 2008   2007
M1  Number of Motor Tax Transactions           
 - A. Number of motor tax transactions which are dealt with over the counter 68021   68021   75873
 - B. Number of motor tax transactions which are dealt with by post 16210   16210   20096
 - C. Number of motor tax transactions which are dealt with in other ways (e.g. online, by telephone)     VRU/LGCSB input    
 - D. Percentage of motor tax transactions which are dealt with over the counter     VRU/LGCSB input    
 - E. Percentage of motor tax transactions which are dealt with by post     VRU/LGCSB input    
 - F. Percentage of motor tax transactions which are dealt with in other ways (e.g. online, by telephone)     VRU/LGCSB input    
M2  Time Taken to Process Motor Tax Postal Applications          
 - A. Number of postal applications which are dealt with (i.e. disc issued) on the same day as receipt of the
application.		 6126   6126   7040
 - B.. Number of postal applications which are dealt with (i.e. disc issued) on the second or third day from
receipt of the application.		 8828   8828   9643
 - C. Number of postal applications which are dealt with (i.e. disc issued) on the fourth or fifth day from
receipt of the application.		 832   832   1859
 - D. Number of postal applications which are dealt with (i.e. disc issued) in over five days from receipt of the
application.		 424   424   1554
 - E. Percentage of overall postal applications which are dealt with (i.e. disc issued) on the same day as
receipt of the application.		 37.79   37.79   35.4
 - F. Percentage of overall postal applications which are dealt with (i.e. disc issued) on the second or third
day from receipt of the application.		 54.46   54.46   47.98
 - G. Percentage of overall postal applications which are dealt with (i.e. disc issued) on the fourth or fifth
day from receipt of the application.		 5.13   5.13   9.25
 - H. Percentage of overall postal applications which are dealt with (i.e. disc issued) in over five days from
receipt of the application.		 2.62   2.62   7.73
M3  Time Taken to Process Driving Licence Applications          
 - A. Number of Driving Licence applications which are dealt with on the same day as receipt of the application 2948   29.48    
 - B. Number of Driving Licence applications which are dealt with on the second or third day from receipt of the
application		 4276   4276    
 - C. Number of Driving Licence applications which are dealt with on the fourth or fifth day from receipt of the
application		 2652   2652    
 - D. Number of Driving Licence applications which are dealt with in over five days from receipt of the application 4679   4679    
 - E. Percentage of overall Driving Licence applications which are dealt with on the same day as receipt of the
application.		 20.25   20.25    
 - F. Percentage of overall Driving Licence applications which are dealt with on the second or third day from
receipt of the application.		 29.38   29.38    
 - G. Percentage of overall Driving Licence applications which are dealt with on the fourth or fifth day from receipt of the application. 18.22   18.22    
 - H. Percentage of overall Driving Licence applications which are dealt with in over five days from receipt of the
application.		 32.15   32.15    
M4  Public opening hours          
 - Average number of opening hours per week 34.16   34.16   34.16
 P:  Planning and Building Control (P1 - P6) KCC KBC 2008   2007
P.1  Planning Applications - Decision-Making          
Individual Houses          
 -  Number of applications decided 632   649   804
 -  Number of decisions  which were decided within 8 weeks 336   346   440
 -  Number of decisions which required the submission of further information 296   303   364
 -  Number of decisions where an extension of time was agreed to by
the applicant under section 34(9) of the Planning & Development Act 2000		 0   0   0
 -  Average length of time taken (in days) to decide an application where further information was sought 77.17   77.13   79
 -  Number of applications granted 397   414    
 -  Number of applications refused 235   235    
 -  Number of cases where the decision was confirmed with or without variations, by An Brd Pleanala 6   7    
 -  Number of cases where the decision was reversed by An Brd Pleanala 5   5    
New Housing Development          
 -  Number of applications decided 61   63   86
 -  Number of decisions  which were decided within 8 weeks 25   26   51
 -  Number of decisions which required the submission of further information 36   37   35
 -  Number of decisions where an extension of time was agreed to by the applicant under section 34(9) of the Planning & Development Act 2000 0   0   0
 -  Average length of time taken (in days) to decide an application where further information was sought 79.44   79.5   80
 - Number of applications granted 40   42    
 - Number of applications refused 21   21    
 - Number of cases where the decision was confirmed with or without variations, by An Brd Pleanala 2   3    
 - Number of cases where the decision was reversed by An Brd Pleanala 4   5    
Other: Not requiring EIA          
 -  Number of applications decided 779   881   1392
 -  Number of decisions  which were decided within 8 weeks 531   596   1090
 -  Number of decisions which required the submission of further information 247   284   298
 -  Number of decisions where an extension of time was agreed to by the applicant under section 34(9) of the Planning & Development Act 2000 1   1   4
 - Average length of time taken (in days) to decide an application where further information was sought 78.37   78.35   79
 - Number of applications granted 708   793    
 - Number of applications refused 71   88    
 - Number of cases where the decision was confirmed with or without variations, by An Brd Pleanala 27   37    
 - Number of cases where the decision was reversed by An Brd Pleanala 12   14    
Other: Requiring EIA          
 -  Number of applications decided 2   3   4
 -  Number of decisions  which were decided within 8 weeks 0   0   1
 -  Number of decisions which required the submission of further information 2   3   3
 -  Number of decisions where an extension of time was agreed to by the applicant under section 34(9) of the Planning & Development Act 2000 0   0   0
 -  Average length of time taken (in days) to decide an application where further information was sought 104.5   97.33   107
 - Number of applications granted 2   3    
 - Number of applications refused 0   0    
 - Number of cases where the decision was confirmed with or without variations, by An Brd Pleanala 0   1    
 - Number of cases where the decision was reversed by An Brd Pleanala 1   1    
P.2  Planning Enforcement          
 - A. Total number of cases subject to complaints that were investigated 229   291   223
 - B. Total number of cases subject to complaints that were dismissed 0   0   1
 - C. Total number of cases subject to complaints that were resolved through negotiations 55   85   44
 - D. Number of enforcement procedures taken through warning letters 110   142   103
 - E. Number enforcement procedures taken through enforcement notices 84   102   96
 - F. Number of prosecutions  10   14   12
P.3  Planning Public Opening Hours          
  - Average number of opening hours per week 35   35   37.5
P.4  Pre-Planning Consultation
- number of pre-planning consultation meetings held		          
 - A. Number of pre-planning consultation meetings held 1058   1058   1653
 - B. Average length of time from request for consultation with the local authority to actual formal meeting for pre planning consultation 10.8   10.8   17
P.5  New Buildings Inspected 13.74        
  - Total number of new buildings notified to the local authority 541   541   1604
  - Number of new buildings notified to the local authority that were inspected. 91   91   327
P.6  Taking Estates in Charge          
 - Number of residential estates for which the planning permission has expired, in respect of which formal written requests for taking in charge (from residents or developers), were on hands at the beginning of the year.  34 11 45    
 - Number of estates that were taken in charge in the year in question. 26 0 26    
 - Total number of dwellings in these estates 1283 0 1283    
 - Number of estates in Column A not completed to the satisfaction of the planning authority in line with the planning permission 0 9 1    
  - Number of estates in Column D in respect of which enforcement action was taken in the year in question and / or the bond was called in. 0 0 0    
 - Number of estates in Column D in respect of which works were undertaken by the authority to bring the estate to taking in charge standard. 0 0 0    
Rec:  Recreational Services (Rec1 - Rec2) KCC KBC 2008   2007
Rec1:  Children's Playgrounds          
 - Number of children's playgrounds directly provided by the local authority 12 1 15   8
 - Number of children's playgrounds facilitated by the local authority 4 2 5   4
Rec2:  Local Authority-Facilitated Leisure Facilities           
  - Number of visitors to local authority-facilitated leisure facilities 0 129320 129320    
Rev:  Revenue Collection  (Rev1 - Rev5) KCC KBC 2008   2007
Rev1  House Rent          
  -  Amount due at year end from House Rent 4127504 1561776 5689280   589314
  -  Amount collected at year end from House Rent 3692425 1432445 5124870   4698662
  -  Number of arrears on Housing Rent that are 4-6 weeks old 74 40 114    
  -  Number of arrears on Housing Rent that are 6-12 weeks old 131 26 157    
  -  Number of arrears on Housing Rent that are more than 12 weeks old 262 75 337    
Rev2  Housing Loans          
  -  Amount due at year end from House Loans 2873787 155554 3029341   399322
  -  Amount collected at year end from Housing Loans 2426675 142468 2569143   2749049
  -  Number of arrears on Housing Loans that are 1 month old 14 12 26    
  -  Number of arrears on Housing Loans that are 2-3 month old 24 7 31    
  -  Number of arrears on Housing Loans that are 3 months old 460 36 520    
Rev3  Commercial Rates           
 - Amount collected at year end as a percentage of amount due from Commercial Rates 97 93 190   98
Rev4  Refuse Charges          
 - Percentage of households paying refuse charges (including waivers) at year end 0 100 100   100
Rev5  Non-Domestic Water Charges          
 - Amount collected at year end as a percentage of amount due for Non-Domestic Water Charges 49 1 50   60
R:  Roads (R1) KCC KBC 2008   2007
R1: Road Restoration Programme          
-  A. The Number of kilometers of local and regional roads improved and maintained under the
Restoration Programme per annum.		 210.967Km   210.96    
   - B. The Number of kilometers of local and regional roads constructed under the
specific improvements grants scheme per annum.		 0.90Km   0.9    
Energy Awareness   (EN1) KCC KBC 2008   2007
EN1: Energy use in local authority offices          

 

 

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